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FaultFlow support

Tightness Flow support

Contact support

For help with Tightness Flow, email us with a short description of the issue, the device you are using and the app version where possible.

Email support@faultflow.co.uk

Saved property records

Saved properties are held locally on your device. They are not synced to a Tightness Flow account, so support cannot retrieve a deleted record. Individual records can be removed using the delete control in Saved Properties.

Before relying on a result

Tightness Flow is a workflow and guidance assistant. Engineers must verify results against the current IGEM/UP/1B procedure, manufacturer instructions, Gas Safe requirements and the conditions on site.

Privacy

Read how information is handled in the Tightness Flow privacy policy.